Sitting in the C-suite of a bank means constantly assessing how to remain competitive, win market share and protect customer data – a vision grounded in real-time decision-making, reduced friction, innovative products, and tailored customer experiences across multiple platforms. And the race to deliver on it is on!

Banks that will win in the increasingly digital future are those that are able to respond quickly through effective innovation programs. They need to be able to act fast to meet new demands and seize market opportunities as soon as they arise, before the playing field becomes crowded. On the other hand, they need to respond proactively to any emerging threats to their market share before any serious erosion takes place. At the heart of this is the tactical practice of deploying new features, products, services, and tools to stay ahead of the digital curve. The future demands far greater business agility to stay ahead of competition and compete in a more digital financial world.

Ecosystm research finds that:

• At 51%, the leading priority for banks in Southeast Asia is to win and retain customers
• 45% of these banks are focused on increased automation for both back-end and customer processes
• 40% of the banks in Southeast Asia are also looking to increase tech leverage for innovation in product and service delivery

Join us to discuss how banks are embracing agility and can leverage Fintechs to hit the market with end-to-end digital products and services – and be a data-driven and agile organisation with customer experience at its core, leveraging intelligent operations and future-ready systems to drive profitable top-line growth.